Inclusify Access

Why a 1500mm x 1500mm Turning Space is Essential in Retail Design

When designing retail spaces, accessibility isn’t just a regulatory requirement—it’s a key factor in creating a welcoming and functional environment for all customers. One often overlooked but critical aspect of accessible design is the turning space. Specifically, a 1500mm x 1500mm clear floor area is required to allow for safe and comfortable movement to make a 90-degree move, particularly for people using wheelchairs or mobility aids.

What is a Turning Space?

A turning space is an unobstructed area that allows a person using a mobility device—such as a wheelchair, scooter, or walker—to rotate fully without difficulty. In accessibility standard AS1428.1 and the NCC a minimum 1500mm x 1500mm square is specified to make 90 degree turn and 1540mm x 2070mm to make 180-degree turn.

Why It Matters in Retail Spaces
  • Retail environments are for everyone. Providing sufficient turning space ensures that people with mobility impairments can navigate aisles, reach shelves, and access services without feeling restricted or unsafe. It’s a critical step in creating inclusive retail spaces.
  • Incorporating turning spaces is not just good practice—it’s often a legal requirement. Ensuring compliance with the National Code of Conduct (NCC) and Australian Standards avoids potential fines and reputational risk.
  • Accessibility benefits everyone. Wider circulation and turning areas make the space feel less congested, improve traffic flow, and allow staff to assist customers more efficiently. A store that is easy to navigate encourages longer visits and repeat patronage.

At Inclusify Access, our team of experienced consultants can provide expert guidance from the earliest stages of your project, helping to optimise the design and functionality of your retail space. By integrating accessibility and inclusive design principles early on, we ensure your space is not only compliant but also welcoming, practical, and enjoyable for all customers.